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Ladder Positions Broken

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5 months 6 days ago #126 by Tom Kisler
Trevor,

I have a ladder that has a problem with positions. They got jumbled over night. When I try to fix the positions, the 'Manage Positions' submission is not honored. For example, changing 4 to 8 resulted in the team going to position 1.

This may be related to a team that had already played one or more matches having a player leave the ladder. Positions have been iffy ever since. The ladder also has idle days configured. Yesterday, I removed all the incomplete teams in this doubles ladder because the team that lost a player was above some complete teams.

Would you please investigate? Something isn't right internally. I can't fix the positions and the ladder ends 06/30/2022.
Network: CHS Metro Pickleball Network
League: CHS Metro Pickleball Ladder League 2022 QTR2
Ladder: 2022 QTR2 Men's Doubles Ladder
Ladder ID: 3067

I tried to attach ranking PDF's from yesterday and today (before many, many, many attempts to fix the positions) but they are each larger than the 0.1 MB limit.

Thanks,
Tom

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5 months 5 days ago - 5 months 5 days ago #128 by Tom Kisler
Replied by Tom Kisler on topic Ladder Positions Broken
Here are more erroneous 'Manage Positions' results.
On 06/21/2022
Moving 13 to 12 results in 13 going to 8 (Matches shows 9 going to 8 )
Moving 8 to 9 results in 8 going to 13 (Matches shows 8 going to 9)
Moving 14 to 10 results in 14 going to 6 (Matches shows 10 going to 6)
Moving 6 to 10 results in 6 going to 14 (Matches shows 6 going to 10)
Moving 10 to 14 results in 10 going to 8 (Matches shows 8 going to 12)
Moving 9 to 7 results in 9 going to 5 (Matches shows 7 going to 5)
Moving 5 to 7 results in 5 going to 7 (Matches shows 5 going to 7)
On 06/22/2022
Moving 10 to 9 results in 10 going to 7 (Matches shows 8 going to 7)
Moving 7 to 9 results in 7 going to 13 (Matches shows 7 going to 9)
Last edit: 5 months 5 days ago by Tom Kisler. Reason: Get rid of icon

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5 months 4 days ago #129 by Tom Kisler
Replied by Tom Kisler on topic Ladder Positions Broken
Did 'Ladder Recalculate' on 06/22/2022.
Ladder Positions are still broken on 06/23/2022.
Moving 8 to 7 results in 8 going to 6 (Matches shows 7 going to 6)

Need some help here! I'm running out of ideas on how to fix and the players' patience has run out.

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4 months 4 weeks ago #131 by Trevor Meier
Hey Tom. We got this fixed right?

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4 months 4 weeks ago #133 by Tom Kisler
Replied by Tom Kisler on topic Ladder Positions Broken
No, something is still wrong. I haven't touched the ladder since my last reply on 6/23, so I just checked.
Moving 7 to 5 results in 7 going to 5 (Matches shows 7 going to 5) Great!
Moving 9 to 8 results in 9 going to 7 (Matches shows 8 going to 7) Still broken!

Here's an additional clue I didn't realize until yesterday. The player I mentioned as leaving the double's ladder also left the network.

It sure seems like the data is messed up and the software can't handle it. The results of Manage Positions is unpredictable to me without being able to see all the internal id's of the players/teams/etc.

I really hope you take a look at ladder ID: 3067 to figure out what is happening and code a fix for it. I can see this happening again to other ladders.

Thanks,
Tom

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