Frequently Asked Questions

To update your profile picture, you must first login.

Once you are logged in, go here:

https://www.globalpickleball.network/pickleball-partners/partners/profile-page/edit-profile/userdetails

You can get to this link from your profile page, or by clicking "Settings & Privacy" from the "My Links" drop down on the top right of every page.

To update your location, go to your profile page, and click the "Edit Profile / Password" link.

You can also go there directly:

https://www.globalpickleball.network/pickleball-partners/partners/profile-page/userdetails?tab=about

To update your playing level, go to your profile page, and click the "Edit Profile / Password" link.

You can also go there directly:

https://www.globalpickleball.network/pickleball-partners/partners/profile-page/userdetails?tab=about

To change your password, you must first login.

Once you are logged in, go here:

https://www.globalpickleball.network/pickleball-partners/partners/profile-page/edit-profile/userdetails

When logged in, you can get to this link from your profile page, or by clicking "Settings & Privacy" from the "My Links" drop down on the top right of every page.

If you have forgotten your username or password, you will need to go here.

To delete your account. Go here:

https://www.globalpickleball.network/pickleball-partners/partners/profile-page/userdetails?tab=privacy

Select "Yes" to "Would you like to disable your account?", and click the "Save" button.

To mark a private message read, just click on the message's text link. After it expands down, it will be marked as read.

You can get to your private messages by clicking the messages icon at the top right of every page.



If you are logged in, you can go there directly with this link:
https://www.globalpickleball.network/pickleball-partners/partners/profile-page/private-messages

To mark your notifications as read, just go to your notifications page.

You can get to your notification page by clicking the notification icon at the top right of every page.



If you are logged in, you can go there directly with this link:
https://www.globalpickleball.network/pickleball-partners/partners/profile-page/notifications

When you join the site, you will input your playing level. You will have the following options:

2.0 - Novice
2.5
3.0 - Intermediate
3.5
4.0 - Advanced
4.5
5.0 - Expert
5.5
6.0 - Semi-Pro

As you play ladder, league, tournament and practice matches, the site will create calculated singles and doubles playing levels.

The calculations are based on a mathamatical system called the Elo System.

The system takes into account your opponent's calculated playing level, and the accuracy of each player's calculated level.

So, if you register as a 4.5 player, and you beat some opponents with higher playing levels then you, your calculated playing level could increase to something like 4.65.

The calculations are done each night, so there is small delay between when you submit your match, and when your calculated levels are updated.

A premium membership unlocks certain features. You can learn more here:

Learn More

You can give any member of GPN a premium membership as a gift.

Just go here:
https://www.globalpickleball.network/membership/gift

If you signed up for a premium membership, and pay a recurring fee, you can cancel at anytime by going to the membership page here:

Premium Membership

If you made a one time payment, there is nothing you need to do to cancel it, as it will simply expire if you do not renew.

If you are not receiving emails from us, it could be any of the following reasons:

- The emails are going to your Junk or Spam folder.
- Your ISP is blocking our emails before they reach your Junk or Spam folder.
- You have the wrong email address on your account.
- You have unsubscribed from all emails.
- You marked one of our previous emails as Spam, and now the system no longer sends you emails.

1). Check your email settings.

2). Try resetting your email. This will re-activate your email address.

There’s no cost to use GPN. The platform is free to join and free to use — you can create ladder leagues, run tournaments, and even organize events without paying anything.

The only time we charge is if you choose to upgrade to a premium membership, which unlocks additional features and tools to help you manage and grow your community.

Yes! We offer a live demo network where you can explore every feature, create sample leagues or tournaments, and see exactly how everything works. Just sign in to access the demo — no setup required.

Launch Live Demo You’ll need to be logged in to explore the demo network.

There is no app in the app store, but you can run the site as a web app. This will create an icon on your phone, allow for push notifications, and look and feel just like a downloaded app.

Get The Web App

Adding pickleball courts to your favorites makes selecting a court much easier when submitting a match, or proposing a match location during a challenge.

There are two ways to add a pickleball court to your favorites.

1). On the court listing, there is an "Add to Favorites" button.

2). Anytime you submit a match, and choose the pickleball court you played at, it will add it to your favorites automatically. This goes for practice matches as well.

Submitting a pickleball court is easy. All you have to do is log in, and go to our pickleball court submission tool.

If you have a premium membership, you mab be able to send them a private message from their profile page. It just depends on who they allow to contact them. You can find any member on the partner search page.

The best way to find a pickleball partner, is to go to your city, and start a discussion.

When you start a discussion, we will notify all the players in the area.

This makes it a great way to reach out to a lot of players at once. Just post a comment like this:

"Looking for a hitting partner that is 3.5 or better. I usually play at Liberty Park on the weekend."

or

"Where can I join a group of players to learn to play pickleball."

To get started, log in, and go here:
https://www.globalpickleball.network/discussions

A pickleball network is your own online pickleball community.

Learn more about networks here:
https://www.globalpickleball.network/pickleball-networks/learn-more

If you are looking to organize all your leagues, tournaments, events and members, you will want to create a network.

See How do you create a network?

Creating a network is simple, and takes less than 5 minutes. With a network, you can create as many ladders, leagues and tournaments as you need.

Creating a network is the first step to starting a ladder, league or tournament.

To create a network, go here:

https://www.globalpickleball.network/pickleball-networks/create-a-network

There are only a few ways a player can be added to your network.

1). A player can register for GPN, and later join your network themselves.

2). A player can use a "register" link on your network, which will then add them to your network automatically.

3). You can invite players to join your network by sending them a link or using the network invite tool.

Keep in mind, there is no way to manually add players to your network. Players much go through the registration process.

But, you can manually add players to your leagues and tournaments without them needing to register.

To remove members, go to the "Members" tab of your network. From there, you should see little delete icons next to each member, assuming you are logged in, and you are a network admin.

Keep in mind, when you delete someone from your network, it doesn't delete their GTN account, or delete any of their match history. They could even rejoin your network, if you allow them.

From the home page of your network, go to the "Network Admin" button, and then to "Settings". From there, you can make any other network members an "Additional Admin".

From the home page of your network, go to the "Network Admin" button, and then to "Settings".

On the Settings page, you can select any current network member as the new Network Organizer. Once saved, that member will become the organizer and have full administrative control of the network.

From the home page of your network, go to the "Network Admin" button, and then to "Membership Approvals". From there, click the "Denied" tab. From there, you can approve anyone you previously denied.

Yes it is. Global Pickleball Network members can join multiple networks.

Network points are awarded to members of the network after winning, or losing a match within any of the network's ladders, leagues or tournaments.

The default settings awards 100 points for a win, and 10 points for a loss during the last 365 days. These settings can be changed at anytime by a network admin.

You can see a leaderboard of who has the most network points on the "Members" page of a network.

You can read more about network points here:
https://www.globalpickleball.network/pickleball-blog/network-member-points

Before you start a pickleball ladder, you will first need to register.

Go here to register.

Once you have registered, go here to create a ladder league: https://www.globalpickleball.network/ladder-leagues/start-a-pickleball-ladder

An administrator can duplicate a ladder by going to the "Ladder Admin -> Settings" page.

At the bottom of that page, there is a link where you can duplicate the ladder.

Yes you can. You can change your ladder's ranking system at any time. If you don't like the new ranking system, you can change it back without any issues.

You don't have to do anything different to use a wildcard. Just challenge or submit a score against a team who would usually not be playable.

An administrator can delete a ladder by going to the "Admin" button, and selecting "Delete a Ladder".

You can make any member of your network an admin for a specific ladder. To do this, open that ladder's Settings page and look for the Additional Admins section. From there, you can add additional admins who will have the same management permissions you do for that ladder.

If your ladder league includes multiple ladders, remember to repeat this process for each one where you want to grant admin access.

To add or remove player, go to the individual ladder's "Manage Players" page.

Before you can mark players as paid, make sure the ladder league has a registration fee set up. You can do this from the ladder league's Settings page.

Once a fee is in place, go to the ladder's Manage Players page. There, you'll see a list of all participants — simply select the player you want to update and mark them as Paid.

To update your availability, just go to your "Dashboard".

You can find a link to your Dashboard in the "Ladder Menu", which is on the right hand side of the main ladder page.

If you enter a ladder match twice, you will need to contact a ladder admin. They will be able to delete the extra match for you from the "Matches" tab.

This depends on the rules of the ladder. Most ladders will have a penalty for declining a challenge. Go to the "Details" page of your ladder to see the ladder rules.

Before you start a pickleball team league, you will first need to register.

Go here to register.

Once you have registered, go here to create a team league: https://www.globalpickleball.network/team-leagues/start-a-pickleball-league

Before you start a pickleball tournament, you will first need to register.

Go here to register.

Once you have registered, go here to create a tournament: https://www.globalpickleball.network/pickleball-tournaments/start-a-pickleball-tournament

An administrator can delete a bracket by going to the "Admin" button, and selecting "Delete a Bracket".

To add or remove player, go to the individual bracket's "Manage Players" page.

Before you can mark players as paid, make sure the tournament has a registration fee set up. You can do this from the tournament's Settings page.

Once a fee is in place, go to the bracket's Manage Players page. There, you'll see a list of all participants — simply select the player you want to update and mark them as Paid.

You actually do not need to add the "Byes" to a tournament. Just place your players on the bracket, and when you are ready, you can "finalize the bracket". The system will then add "Byes" to all the empty spots.